Troubleshooting

This section includes detailed troubleshooting steps for addressing various errors that may occur within the ADAPT tool.

Error During Report Creation

When creating a report, you may encounter the following error message during Step 2 of the Report Creation wizard after generating a preview:

• "The data view provided is either unsupported or contains errors. Please check your data view for errors and try again."

This issue occurs when the selected data view does not support the chosen report template. Each report template is designed to work with specific data views, refer to the Preparing for Report Creation section for a list of supported data views and their corresponding report templates.

Follow the steps below to resolve the issue:

1

Review the Error Message

Confirm that the error occurred due to an unsupported data view or mismatch with the selected report template.

2

Return to Step 1

Select the Back button to navigate back to Step 1 of the Report Creation wizard.

3

Verify the Selected Data View and Report Template

Check the selected Data View in the "What data view do you want to use?" field.

• Ensure it aligns with the requirements of the chosen report template.

• Refer to the Preparing for Report Creation section to verify compatibility.

• If necessary, change the data view to one that is supported by the report template.

4

Confirm the Report Template Selection

Ensure the selected report template supports the data view being used.

• If the current template does not match the data view, select a compatible report template.

5

Generate the Preview Again

Once the correct Data View and template are selected, proceed to Step 2 and select the Generate Preview button to validate the selections.

6

Verify the Report Preview

If the issue is resolved, the report preview will display without errors. You can now proceed to the next step to complete and save your report.